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program contractors and strategic alliances

2. Why choose Beltone?


    Beltone has been helping the hearing impaired for over 65 years and is part of the largest hearing aid company in the world with a substantial provider network all easily identified with the Beltone name.

    The Beltone brand name is extremely well recognized by consumers. Beltone is #1 in top-of-mind brand awareness among adults 50+.

    Beltone is the hearing aid brand people trust for the highest quality product and services.

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    With nationwide coverage Beltone is found in 49 states (excluding Alaska) with over 1300 office locations and service centers.

    Extensive national coverage allows your members, regardless of where they are located to take advantage of the BelCare™ Member Satisfaction Program where your member’s hearing instruments can be cleaned, inspected and adjusted at any one of our Beltone practices and service centers across the United States.

    Beltone hearing care practitioners are made up of a cross section of audiologists, state licensed and National Board Certified Hearing Instrument Specialist and registered professionals.

    Each prospective Beltone practitioner is subject to an intensive ongoing screening process by Beltone’s Corporate Dispenser Practices Committee to ensure the best customer service network wide.

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    Only Beltone offers BelCare™, a standardized customer service program that ensures your member a consistent delivery of service, regardless of initial location of service. BelCare™ is a commitment from Beltone hearing care practitioners that ensures the member’s experience is professional, comfortable and worry-free.

    The BelCare™ Commitment

     1. Thorough Hearing Evaluation
     2. Setting Realistic Expectations
     3. Minimum Loss to Fit
     4. Quality Control Review
     5. Verification of Hearing Benefits
     6. Personalized Follow-Up Schedule
     7. Minimum 30-Day Refund Privilege
     8. Lifetime Care™ Program
     9. Warranty and Lost, Stolen and Damage Protection
     10. Hearing Loss Change Protection
     11. Patient Care
     12. Code of Ethics and Professional Conduct

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    Beltone has a complete hearing instrument product line featuring state of the art digital, programmable and analog hearing aids.

    All types of products are available including: Completely-in-the-canal (CIC), In-the-canal (ITC), In-the-ear (ITE), Behind-the-ear (BTE), and Body worn hearing aids.

    All together Beltone offers over 80 different models and sizes to fit your members hearing needs.

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    Your local Beltone provider is always there to help if your members have questions or need service. But if they’re traveling and need to locate the nearest Beltone provider, or if they need to contact the corporate office for any other reason, they can call our dedicated Patient Care department at toll free 1-800 BELTONE (235-8663).

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    Beltone's Third Party Contracting department enables your organization to contract with one centralized source for hearing care. Beltone offers a wide variety of contract options and can offer organizations an efficient contracting process.

    Beltone will work with your organization to develop a hearing health care program that will meet the needs of your members. We have developed funded programs (Allowance, Fee for Service, Capitation) as well as affinity and discount programs.

    Beltone has facilitated hundreds of third-party agreements with Managed Care Organizations, Health Insurers, Employers, Affinity Programs, Unions and Membership Groups.

    The Beltone Third-Party Contracting department is one convenient source for your Hearing Care Program:

     1. Contract Administration - We can completely coordinate the administration of the contracting process. You typically need to only sign one or two agreements instead of several for each individual provider.

     2. Network Management - Make one call to Beltone and communicate with the entire Beltone Provider Network in your service area.

     3. In-Service Training – Beltone can conduct training sessions on hearing care/hearing aids for your customer contact personnel.

     4. Utilization Management – Beltone can provide data on the utilization of the hearing benefit by your members.

     5. Membership Savings Reports – Beltone provides data that shows how much money your members are saving on their Beltone Hearing Care Discount Program.

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