Hear From the Experts

By Erin Gavin

Hiring within the hearing care industry presents unique challenges and opportunities. As the demand for hearing care professionals grows, it's crucial to understand the best practices for attracting and retaining top talent. Here, I share my insights on effective hiring strategies tailored to this rewarding field.

Unique Challenges in Hiring for the Hearing Care Industry

Hiring in the hearing care industry is uniquely challenging due to its niche nature. Finding the right candidate can be difficult, but it’s incredibly rewarding when we do. It takes a dedicated and passionate individual to excel in this field.

Differences in Hiring for Various Locations

For Beltone offices, I focus on roles such as hearing aid specialists, audiologists, and patient care coordinators. Hearing aid specialists must pass state-specific tests and undergo certification. Audiologists are certified and licensed professionals with advanced degrees, capable of fitting and testing various devices.

For corporate roles, I recruit across departments like Finance, HR, Legal, and Marketing, each requiring specific skills and qualifications.

Identifying the Right Fit for Company Culture

Aligning with the company’s values and goals is crucial. Positive indicators include motivation, punctuality, clear communication, and genuine interest in the role. Red flags include tardiness, lack of follow-through, non-responsiveness, and vague answers.

Adapting to Hearing Industry Roles

Experience in the hearing industry is a plus, but individuals from other fields can succeed if they have drive, empathy, and a passion for helping others. Backgrounds in sales, retail, or administration are particularly beneficial.

Best Practices for Effective Hiring

1. Create a Positive Candidate Experience: Ensure a smooth and respectful process.


2. Diverse Interviewing Team: Incorporate varied perspectives.


3. Consistency: Maintain a uniform approach throughout the process.

Additional tips:

• Timing: Avoid dragging out the interview process.


• Communication: Be clear about the process, expectations, and timeline. Keep candidates updated.


• Preparation: Review resumes beforehand and prepare relevant questions.

By following these practices, you can attract and retain the best talent for your team. I hope these insights help you navigate the unique challenges and opportunities in our rewarding field.

About the Expert:

Erin Gavin is the Talent Acquisition Specialist at Beltone, with over 8 years of experience recruiting top talent. She earned her bachelor’s degree in communications from St. Norbert College in De Pere, Wisconsin. She is passionate about the hearing care industry and is dedicated to finding the right candidates for Beltone's organization and the network owners.