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New Beltone Remote Care Live

Now you can remotely fit new hearing aids to any of your clients with a valid audiogram.

Ready to get started with Beltone Remote Care Live? Call your Beltone representative today.

Call 123-456-789

Support your clients with face-to-face video appointments

With Beltone Remote Care live video appointments, you can now fit your clients with a new hearing aid using tele-audiology – a welcome solution in these challenging times.

Continue to provide individualised  hearing care, even when circumstances prevent your clients from getting to the clinic.

Remote Fitting with Beltone Remote Care Live

Once you've been set up with Beltone Remote Care Live, you're ready to start fitting new hearing aids to your clients remotely.

Any client with a valid audiogram and an iPhone or iPad is eligible for remote fitting via Beltone Remore Care Live.

How it works: Remote Fitting
  • Call your client and prepare them for the Beltone Remote Care Live video call. Remember to obtain their consent for being fitted remotely.
  • Assemble and configure the hearing aid. Deliver it to the client using a courier who uses social-distancing practices.
  • Ensure that both you and your client are ready to engage in a live appointment using Beltone Remote Care Live.
  • Once the hearing aid has been received, schedule the live appointment and proceed with the remote first fit via Beltone Remote Care Live. Any further fine-tunings can then be made as needed.
  • Schedule a personal follow-up appointment, when circumstances allow for in-office visits.
Beltone Remote Care Live: How it works

You initiate the Beltone Remote Care video call through your Beltone Solus Max fitting software.

Your client simply answers the video call received through the Beltone Hearmax App.

You connect to the client's hearing aids and provide the first fit and any other live adjustments, when needed.

The client can evaluate the new settings with you live during the appointment as well as afterwards through the Rate My Sound feature in the Beltone Hearmax App.
How to get started
In order to offer Beltone Remote Care services to clients, you need to register your business with GN Online Services.
Already using GN Online Services?
Everything you do with Beltone Remote Care and new Beltone Remote Care Live takes place via Beltone Solus Max, our fitting software.

Contact your Beltone representative to enable the Beltone Remote Care live feature in Beltone Solus Max.

Call 123-456-7890

What is Beltone Remote Care Live?
Everything you do with Beltone Remote Care Live takes place via Beltone SolusMax, our fitting software.

It provides comprehensive live video (synchronous) and remote adjustment (asynchronous) options to help you support your clients in the most convenient way possible for both of you.

Helping your clients use Beltone Remote Care Live

When using Beltone Remote Care Live, it's important to ensure that your clients are ready to engage in live video appointments. To support you in your communication, we've prepared instructional materials that you can share with  your clients via email.

This includes a dedicated information page with instructional videos, so your clients know what to expect when receiving their new hearing aid.

Let's help you get started
Our team of Beltone representatives is ready to help you get started offering Beltone Remote Care services to your clients.

Contact us today for personalised support and guidance on how you can add remote care and cutting-edge tele-audiology to your service offering, especially in these difficult times.

Call 123-456-7890

Beltone hearing care professional with Beltone Amaze hearing aid