If your Android smartphone and your hearing aids both directly support Android Streaming to Hearing Aids functionality, you can download and install the Beltone HearMax app, open it and press “Get started”. Once the hearing aids are paired with your smartphone, you can stream audio directly. 

Direct stereo streaming from Android is available for the following Beltone hearing aids:

• Beltone Achieve
• Beltone Imagine
• Beltone Amaze
• Beltone Rely
• Beltone Boost Ultra

Current Notice:

Connectivity challenges with Android 12

Following the recent Android 12 update, we have been made aware that several end-users experience issues with streaming and reconnecting their hearing aids, specifically with one of the hearing instruments disconnecting and not being able to reconnect.

The connection challenges are not related to hearing aids or end-user app, but rather to the connectivity protocol between the smartphones and the hearing aids provided by Android. We have assigned a team of engineers to investigate and resolve this issue in parallel with the Android providers to ensure that your clients once again can enjoy a seamless streaming experience with their hearing aids.

At this point, we can only preventively recommend not to update the smartphone to Android 12.
As soon as a resolution or a workaround has been identified, we will inform on this page

• Google Pixel 4 XL
• Google Pixel 4
• Google Pixel 4a
• Google Pixel 3 XL
• Google Pixel 3
• Google Pixel 3a XL
• Google Pixel 3a
• OnePlus 7T
• OnePlus 7 Pro
• OnePlus 9 Pro
• OnePlus 9
• OnePlus 9 R
• Samsung Galaxy S20+
• Samsung Galaxy S20
• Samsung Galaxy S20 Ultra 5G
• Samsung Galaxy S20 FE
• Samsung Galaxy S21
• Samsung Galaxy S21+
• Samsung Galaxy S21 Ultra
• Samsung Galaxy S10+
• Samsung Galaxy S10
• Samsung Galaxy S10e
• Samsung Galaxy S9
• Samsung Galaxy S9+
• Samsung Note 10+
• Samsung Note 20
• Samsung Note 20 Ultra
• Samsung Note 10

Note: The direct audio streaming requires minimum Android 10 and Bluetooth® 5.0, and that Android Streaming to Hearing Aids has been enabled by the phone manufacturer. Accordingly, the compatibility information provided should be used for reference only. Although Beltone strives to achieve seamless device compatibilities, Beltone cannot guarantee full compatibility with all Android devices.

If direct Android streaming is not supported by your hearing aids or Android smartphone, you can use the Beltone Phone Link2 to stream sound. The Beltone Phone Link2 enables you to connect your Beltone hearing aids to any Bluetooth v.2.0 Android device.