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Support for Beltone Rely
find your support materials for Beltone Rely hearing aids
The following videos show how you can fully benefit from your hearing aids with the clear sound and important connections with your world. (Also, read our care and usage tips to incorporate into your day to keep your Beltone Rely™ in great condition for years to come.)
Downloads

Rely on your Beltone and trust in your hearing. The following guides will help you become familiar with our latest technology and great features, so you can care for your hearing.

Click on the files and they will automatically open in a new window.

Beltone Rely user guide - Receiver-in-Ear

Beltone Rely user guide - Receiver-in-Ear (Rechargeable)

Beltone Rely user guide - Behind-the-Ear

Beltone Rely user guide - Behind-the-Ear(High Power/Super Power)

Beltone Rely user guide - custom

Beltone Rely user guide - desktop charger

Video tutorials
Behind-the-Ear models (BTE)

How to turn on/off; insert and remove your Behind-the-Ear hearing aids with thin tube

How to turn on /off;  insert and remove your Behind-the-Ear hearing aids with earmold

How to insert batteries in your Behind-the-Ear hearing aids

How to clean your Behind-the-Ear hearing aids with earmold

How to clean your Behind-the-Ear hearing aids with thin tube

How to change program and control volume on your Behind-the-Ear hearing aids

How to insert side indicators in your Behind-the-Ear hearing aids

Custom models

How to turn on/off; insert and remove your custom hearing aids

How to insert the batteries in your custom hearing aids

How to clean your custom hearing aids

How to change program and control volume on your custom hearing aids

How to insert and remove wax filter in your custom hearing aids

Receiver-in-Ear model (RIE)

How to turn on/off; insert and remove your Receiver-in-Ear hearing aids

How to insert the batteries in your Receiver-in-Ear hearing aids

How to clean your Receiver-in-Ear hearing aids

How to insert and remove wax filter of your Receiver-in-Ear hearing aids

How to insert and remove domes of your Receiver-in-Ear hearing aids

How to insert and remove receiver from your Receiver-in-Ear hearing aids

How to change program and volume on your Receiver-in-Ear hearing aids

How to insert side indicators in your Receiver-in-Ear hearing aids

Others

How to change program and volume of your hearing aids via HearMax app on an iOS device

How to change program and control volume of your hearing aids via HearMax app on an Android device

How to place the hearing aids in the desktop charger

Apps support

Download our helpful apps to create your perfect sound settings for different surroundings. Also, use our therapeutic soundtracks to calm tinnitus symptoms. 
Beltone HearMax app
HearMax app
Beltone Tinnitus Calmer app
Tinnitus Calmer app
Beltone Remote Care Live
Tailored care from anywhere
Enjoy personalized support and care that’s right beside you every step of the way, even from the comfort of your home. Using our latest technology, you can easily reach out to your hearing care professional for questions, fine-tunings, and remote ‘face-to-face’ hearing appointments via video calls. 
Hearing care professional handling user's request via Beltone Remote Care Live to adjust hearing aid settings
Get tailored care
Visit your local hearing care professional to to get the personalized assistance you need to move ahead.
Beltone hearing care professional assisting customer