Tinnitus Calmer App Support

Frequently Asked Questions about Tinnitus Calmer

The Tinnitus Calmer app is not available for download from the Google Play store at this time. We are working toward a solution and apologize for any inconvenience this may cause.

Q: What is Beltone Calmer?

A: Beltone Calmer is an app that helps you with your tinnitus. Offering sound therapy, relaxing exercises, the latest information about tinnitus and the opportunity to create weekly personalized plans to help you learn how to manage their tinnitus.

Q: What makes Beltone Calmer unique?

A: Beltone Calmer offers the most complete tinnitus toolset in the app market at the moment. Besides offering sound therapy and relaxing meditations it can also tailor personalized plans based on the user needs to help them managing their tinnitus, with simple to follow call to actions.

Q: Do I need hearing aids to use Beltone Calmer?

A: No – Beltone Calmer can be used with any Bluetooth compatible or wired speaker, hearing instruments, hearables, earbuds or headphones.

Q: Will Beltone Calmer run on my phone?

A: As long as the operating system is above:
Apple iOS 10.0 or later
Android 5.0 or later

Q: Is Beltone Calmer free?

A: All the tinnitus tools and therapies are completely free.

Q: How to download the app?

A: Click this link on your smartphone browser or Search for 'Beltone Calmer' on your app store

Q: Is Calmer designed for all severities of tinnitus? (i.e. Mild to Severe)

A: Yes. Calmer is designed as an introductory tinnitus tool, that offers information and guidance to anyone suffering from tinnitus. Anyone suffering from tinnitus should seek the guidance of a Hearing Care Professional knowledgeable in tinnitus management, in addition to using Calmer.

Q: Will Beltone Calmer cure my Tinnitus?

A: No. The app is designed to be a complementary tool, that reinforces and supports clinical practice, and both a clinician and patient can use as part of a tinnitus management plan. It is not intended for use in audiological/ontological treatment of symptomatic tinnitus.

Q: What data does Beltone collect from the user?

A: Beltone only collects general user data, meaning how a user physically interacts with the app. Examples of this, could be ‘what SoundScape is selected most frequently by users’, or measuring ‘how often users use the breathing exercise per session’. We are not collecting data that can be linked to any individual’s identity, but rather general usage.