Remote and Virtual Care Care Wherever You Are

If you need help with your hearing aids and would prefer a virtual appointment, simply use the Remote Care Live feature in the HearMax™ app to connect with a Beltone hearing care professional from the comfort of your home—or wherever life takes you.

Experience our award-winning support for yourself. Book a free in-person appointment today.

Experience Beltone Remote Care Live

Hearing care has never been easier. Beltone’s Remote Care Live enables easy face-to-face interaction with your hearing care professional within the Beltone HearMax app. With Beltone Remote Care Live, you’ll receive personalized care on your hearing journey and feel confident knowing your hearing aids can be fine-tuned to fit you no matter where you are.

Get Used to Your Hearing Aids

Wearing hearing aids every day will make a big change in your day-to-day life—especially if you’ve been living with your hearing loss for a long time. Beltone wants to ensure you’re fully satisfied with your new hearing aids, and that means allowing plenty of time for you to share your experiences. Remote Care Live makes those appointments easy no matter where you live.

Face-to-Face Interaction

Don’t leave your hearing care to an anonymous voice in a call center. Remote Care Live puts you face-to-face with the Beltone hearing care professional who fitted your hearing aids.

Instant Adjustments When You Need Them

Hearing aids are rarely a one-size-fits-all solution. Experiencing better hearing may mean multiple adjustments to dial in the right settings for your lifestyle and type of hearing loss.

How Does Remote Care Live Work?

 

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Your local Beltone hearing care professional initiates a video call at the scheduled time.

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You accept the call and detail your recent experiences with your Beltone hearing aids.

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Your hearing care professional makes real-time adjustments to your hearing aids as needed.

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You test your newly adjusted hearing instruments and provide feedback in real time.

How Does Remote Care Live Work?

user icon

Your local Beltone hearing care professional initiates a video call at the scheduled time.

laptop icon

You accept the call and detail your recent experiences with your Beltone hearing aids.

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Your hearing care professional makes real-time adjustments to your hearing aids as needed.

laptop icon

You test your newly adjusted hearing instruments and provide feedback in real time.

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Need Help Using Remote Care Live?

Remote Care Live allows you connect to a Beltone Hearing Care Professional wherever you are.

Click the link below to watch support videos and learn how to use Remote Care Live, along with the many convenient features of the Beltone HearMax app.

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Available on Apple + Android

Remote Care Live is available as part of the HearMax mobile app.

You can download the HearMax app for free on compatible Apple iOS and Android devices.

Click the links below to find the app on the App Store or Google Play Store.

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Personal Hearing Care

Beltone has Hearing Care Centers nationwide, and you can receive care at any of them. Your initial hearing assessment with a hearing care professional at a Beltone office is free.

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Affordable Hearing Care

Hearing aids are an investment in your future. Talk to your hearing care professional to learn more about the financing and payment options available to you.

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A Lifetime of Care and Protection

For as long as you own your Beltone hearing aids, you're eligible to receive care and support at any of our local Hearing Care Centers nationwide.

Available with private pay purchases only. Hearing aids purchased through insurance and discount programs may come with pre-negotiated service plans. See your Beltone hearing care professional for more details.

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What Sets Us Apart

At Beltone, you get more than just hearing aids—you get a hearing partner who’s with you every step of the way. Our hearing care professionals take the time to get to know you to ensure we create personalized care tailored to you every time. We’re here for you whenever and wherever you need help.