Customer service and incredibly knowledgeable. Was able to fix and "tune-up" my hearing aids, saving me a bunch of time and money. Feel like I have a new set!!! Highly recommend!!!! Will definately buy my next set there.;

My Aunt was visiting from Georgia and having a hard time with her hearing aids. Not only did Mr. Harlan’s office get us in quickly but he almost immediately was able to solve ALL of her issues unlike her regular office in GA. You can tell Harlan has a love for helping people and a real expertise when it comes to hearing aids. I can’t recommend him enough! Thank you, Harlan!;

Harlan is wonderful to work with! My father in-law was in town for the holidays and lost his hearing aid. We found it but it was missing the dome. We called Harlan and despite working all day in the Monroe store, he went above and beyond and met us at the Cornelius store that evening. Even though my father in-law got the hearing aids through the VA; Harlan fitted a new dome and spent quality time fitting them and making sure he knew how to properly fit them in his ears on his own. He also made suggestions on ways to make them clearer sounding. My father in-law said he had never had that type of detailed explanation on the proper use of his hearing aids. We are very gratetful for Harlan's time so my father in-law could enjoy the holidays.;